Shipping Policy
INTERNATIONAL SHIPPING
Customs Charges may occur. We have no control over this. If you do not pay custom fees, your package will be sent back to us.
• International orders take between 2 - 5 days to ship out from the supplier. Once shipped, you will receive either one or two emails with shipping information. Orders shipped to an international destination may or may not require import taxes and/or fees that we are not responsible for paying.
• If you haven't received shipping information, it is always important to check if the
email has gone to junk mail.
• Please allow 1-3 business days for your tracking information to update in the
system.
• If your tracking number is in transit, please contact USPS since we are only able to see the same information as you do.
https://www.usps.com/help/missing-mail.htm
https://learn.adafruit.com/what-can-i-do-if-my-order-has-not-arrived/usps-
international
• If there is a problem with the tracking number, please contact USPS. Once we ship
your item, we are no longer in control of it. USPS has all of the information you
require.
• Please note, no changes can be made to the delivery address or order after the
order has been placed.
FEDERAL HOLIDAYS ARE NOT CLASSIFIED AS SHIPPING & DELIVERY DAYS, PLEASE ALLOW AN EXTRA WORKING DAY FOR DELIVERIES OVER HOLIDAYS DETAILED BELOW:
• New Year's Day
• Martin Luther King Day
• Presidents' Day
• Memorial Day
• Independence Day
• Labor Day
• Veterans Day
• Thanksgiving Day
• Christmas Day
WEEKENDS
Please remember that delivery time does not include weekends or holidays.
Customs Charges may occur. We have no control over this. If you do not pay custom fees, your package will be sent back to us.
• International orders take between 2 - 5 days to ship out from the supplier. Once shipped, you will receive either one or two emails with shipping information. Orders shipped to an international destination may or may not require import taxes and/or fees that we are not responsible for paying.
• If you haven't received shipping information, it is always important to check if the
email has gone to junk mail.
• Please allow 1-3 business days for your tracking information to update in the
system.
• If your tracking number is in transit, please contact USPS since we are only able to see the same information as you do.
https://www.usps.com/help/missing-mail.htm
https://learn.adafruit.com/what-can-i-do-if-my-order-has-not-arrived/usps-
international
• If there is a problem with the tracking number, please contact USPS. Once we ship
your item, we are no longer in control of it. USPS has all of the information you
require.
• Please note, no changes can be made to the delivery address or order after the
order has been placed.
FEDERAL HOLIDAYS ARE NOT CLASSIFIED AS SHIPPING & DELIVERY DAYS, PLEASE ALLOW AN EXTRA WORKING DAY FOR DELIVERIES OVER HOLIDAYS DETAILED BELOW:
• New Year's Day
• Martin Luther King Day
• Presidents' Day
• Memorial Day
• Independence Day
• Labor Day
• Veterans Day
• Thanksgiving Day
• Christmas Day
WEEKENDS
Please remember that delivery time does not include weekends or holidays.